Privacy Policy

I. Information about the processing of your data according to Art. 13 of the General Data Protection Regulation (GDPR)

1. Controller and data protection contact

Responsible for this website is:

KnowWay GmbH Hunold-Rump-Str. 16 57368 Lennestadt

Email: hello@knowway.eu
Contact: Book a Call
Website: www.knowway.eu

Represented by: Simon Rudolf Padberg

A data protection officer has not been appointed, as this is not legally required. For data protection matters, you can contact us at any time using the contact details above.

SSL/TLS Encryption

This site uses SSL/TLS encryption for security purposes and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the browser address bar changing from "http://" to "https://" and by the lock icon in your browser bar.

2. Data processed for the provision of the website and the creation of log files

a. What data is processed and for what purpose?

Each time you access our website, certain data is temporarily stored that may enable identification. This includes in particular:

• Date and time of access
• IP address
• Hostname of the accessing device
• Website from which our website was accessed
• Websites accessed via our website
• Pages visited on our website
• Notification of whether the retrieval was successful
• Amount of data transferred
• Information about browser type and version used
• Operating system

The temporary storage of this data is necessary for the functioning of a website visit and the delivery of the website. Further storage in log files is carried out to ensure the functionality and security of our IT systems. Our legitimate interest in the processing lies in these purposes.

b. Legal basis for data processing

Data processing is carried out on the basis of Art. 6(1)(f) GDPR ("legitimate interest").

c. Other recipients of personal data

Our website is hosted by an external hosting service provider (hetzner.de). The host receives the above-mentioned data as a processor.

d. Storage period

The stored data is deleted at the latest at the end of each session. Log files are stored for a maximum of 24 hours, directly and exclusively accessible to administrators. After that, they are only indirectly available via backup tapes and are permanently deleted after a maximum of four weeks.

3. Your rights as a data subject

You have the following rights regarding your personal data:

• Access (Art. 15 GDPR): You can request information about the data stored about you at any time.
• Rectification (Art. 16 GDPR): You can request corrected or completed data if it is inaccurate or incomplete.
• Erasure (Art. 17 GDPR): You can request the deletion of your personal data.
• Restriction of processing (Art. 18 GDPR): You can request the restriction of the processing of your data.
• Data portability (Art. 20 GDPR): You have the right to receive your data in a structured, commonly used, and machine-readable format under certain conditions, if the processing is based on consent or a contract. The storage of log files is mandatory for the operation of our website and is therefore not based on consent or a contract.
• Right to lodge a complaint (Art. 77 GDPR): You have the right to lodge a complaint with a data protection supervisory authority. The competent authority is, for example, the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia. (https://www.ldi.nrw.de/kontakt/ihre-beschwerde).

II. Right to object according to Art. 21(1) GDPR

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Article 6(1)(f) GDPR. The controller shall then no longer process the personal data unless they can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims.

The collection of data for the provision of the website and the storage of log files are essential for the operation of the website.

4. Contact form

Data submitted via the contact form, including your contact details, will be stored to process your inquiry or to be available for follow-up questions. This data will not be shared without your consent.

The processing of this data is carried out on the basis of Art. 6(1)(b) GDPR, insofar as your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6(1)(f) GDPR).

Data submitted via the contact form will remain with us until you request deletion or there is no longer a need for data storage. Mandatory statutory provisions — in particular retention periods — remain unaffected.